SMART DISPENSING
The Next Generation
Our latest Smart Dispensing™ release brings expanded dispensing support, more connected controls and insights, and a broader ecosystem of integrations.
What is Smart Dispensing™?
Our cloud-based platform enhances your dispensing program by providing unprecedented control over access and dispensing, insights into behavior and trends, and integrations with a host of systems for any product – from wine and beer to condiments and milk.
We are a software-forward technology company focused on making our customers’ lives easier by solving problems that traditional hardware companies can’t.
- Increase Revenue
- Improve Speed and Efficiency
- Gain Visibility
- Streamline Operations
- Prevent Loss and Improve Yield
Sestra’s Smart Dispensing™ solution is the most versatile in the industry, addressing the needs of your entire venue – self-serve, cafeterias, behind the bar – on one common platform.
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Connected
- Bring food & beverage dispensing online – from coffee to beer to condiments – and manage everything from a central platform.
- Avoid service interruptions with real-time monitoring, reporting and alerts.
- Make data-informed business decisions around every service aspect – like product mix, labor, promotions, or inventory – with consumption insights.
Controlled
- Control the who, what, where, when, and how of dispensing with automated authorizations and controls based on time, location, product, membership, and more.
- Maintain control with Remote Station Manager. Lock and unlock dispensing, update menus, or change access rules, all from any web-enabled device.
- Use existing authentication systems – RFID devices, pin codes, etc. – to create a seamless self-serve experience.
Integrated
- Build a connected F&B ecosystem with two-way data and control using Sestra’s API-driven platform.
- Link dispensing usage directly with otherwise siloed data – including POS data, guest behavior, loyalty programs, and inventory details – for a full picture.
- Ensure the perfect dispense with real-time, multi-stream analysis of every aspect in the end-to-end system.
What’s New?
The future is connected and we continue to build our software-driven solution to solve the problems of yesterday, today, and tomorrow. We’ve created unprecedented flexibility, bringing frictionless, profitable service to every corner of the F&B industry – big to small, enterprise to local.
Any Product, Any Container, Any Dispenser
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We have expanded Smart Dispensing™ to any product out of any container (and directly from water lines) – from wine in kegs and liquor in handles to coffee in boxes and condiments in bags – even hand sanitizer in buckets.
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Now serving hot beverages! Our TapWise™ for beverages solution can now meet your coffee, tea, mulled wine, and cocoa needs.
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With support for condiments, hand sanitizer, fragrances, etc., we can dispense anything that pours (including goops).
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We can upgrade any dispenser to work with Sestra’s connected control – draft, taps, fountains, and even coffee carafes.
New Applications
Liquor dispensed straight from the bottle. Water dispensed directly from the line. Condiments dispensed out of bags or bottles. Cold-brew coffee dispensed from boxes. Hot coffee dispensed from brewing tanks. Dairy dispensed in small doses for cream or a full glass of milk.
Touchless Dispensing
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We’ve created the safest, most intelligent solution on the market for a truly touchless experience – no apps, keys, levers or cards required. Learn more here.
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Our Touchless Smart Dispensing™ uses data from multiple sensor inputs to analyze and control in real-time.
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Say goodbye to accidental dispensing. Unlike less advanced systems, Sestra’s multi-sensor control filters out motion noise due to foot traffic or cleaning.
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Smart gesture and person-presence recognition unlocks more features, data collection and behaviors – additional pour sizes, activity information, etc.
Self-Serve Ordering and Payments
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Create frictionless e-attended self-serve dispensing – just pair Sestra’s sophisticated Rules Engine with any number of authentication systems – including biometric scanning and identification, QR code, or RFID devices.
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Tell Sestra who can pour what, when, and where and let our Smart Dispensing™ do the rest.
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We’ve added integrated payment options, including an intuitive and configurable point-of-sale terminal.
- Our solution works seamlessly with a variety of bring-your-own-device mobile applications for contactless service (Not sure what that means for you? We wrote an article about it.)
Smarter Than Ever
Sestra’s multi-level platform provides visibility and control at global and granular levels, offering tailored looks at the performance of a single station or a multi-venue portfolio.
Use our solution to integrate other applications throughout your venue from POS to property management to inventory systems.
- Activity – Actionable trend reports and insights to help you run more profitably.
- Maintenance and Hygiene – Who, what, and when of every cleaning with automated alerts to keep you on schedule.
- Venue Readiness –Real-time readiness monitoring and alerts let you know exactly where attention is needed before, during, and after service.
- Oversight – Know if what you dispensed made it into your POS. Or, better yet, integrate directly to dispense only when a sale is made.
- Inventory – See how product moves and automate inventory management with data directly from the dispensers.
- Loyalty – Integrate dispensing directly into your loyalty program or create one using our rules engine. Provide benefits using points, servings, identification, status, and more – all through our controlled platform.
Consume data however you want with real-time Portal access and reports served up when you need them, packaged for your program, on mobile or desktop.
Here is a small sample of what our insights engine can offer:
Small Doses & Variable Pours
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We’ve refined our patented technology with updated precision for even the smallest doses.
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Our new variable-portion dispensing will perfectly fill any cup, mug, carafe, or jug.
Expanded Sensor Suite
- We’ve added more power to our sensor suite with precise measurements of temperature, pressure, flow, and volumes.
Dispensing as a Service
Now more than ever we want to be a long-term solution partner to our customers, bringing value and growth to your programs month over month and year over year.
- Our solutions are futureproof. We offer the best of the best as soon as it’s available as long as we’re working together.
- Our team of industry experts are your consultants, there to evaluate your program and build the right Smart Dispensing™ solution that scales to fit your needs.
- Our platform provides us with unprecedented real-time visibility and we approach Smart Dispensing™ as a mission critical application with monitored support.
- Continued education and consultative Customer Success ensure you get the most out our solutions from day 1 to day 101 and beyond. One example – our ever-expanding Knowledge Base.
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